Refund policy

Cancellation

Please note that you cannot cancel or alter your order once it is placed. 

Under what conditions can I return/ replace my product?

• Wrong product delivered
• Damaged product delivered – Physical damage/ tampered product or packaging
• Incomplete order – missing products

Under what conditions return/ replacement requests will not be accepted?

• Opened/ used/ altered products.
• Original packaging (security bags, mono cartons, labels, etc.) missing.
• The return/ replacement request is generated after 2 days from the date of delivery.
• The damaged/ missing product is reported with in 2 days from the date of delivery.

Refunds

We will ship an alternate package for the the above mentioned reasons or you can ask for a refund stating your reason which will be evaluated and a refund will be issued only after once your order is returned to us. and a refunded will only be issued under the above mentioned conditions for return 

the refund amount will be directly credited to your source account via the payment gateway

it takes 7-10 business days to evaluate and issue a refund please cooperate

Please do contact us to raise a request for return or replacement 

Whatsapp: +91 72049 15151

Instagram(DM)  @sash_products

https://instagram.com/sash_products?utm_medium=copy_link

Please do contact us in the above mentioned ways for any other query regarding refunds or returns